Are there benefits from replying early?

The sooner you respond, the more chance you have of getting in front of the journalist before other respondents do...

Where can I find the deadline in the enquiries?

Deadlines are displayed in the top paragraph of enquiry emails...

How long should I wait before responding to a request?

If you're able to provide what's needed in the brief then it's best to respond as quickly as possible...

I´m having difficulties on how to reply to the journalists requests. What should I do?

We are more than happy to provide you with some guidance and help so that you will feel more confident when sending your comments to the journalists, and to help you to improve your chances of getting featured...

How does the Starter Plan work?

Good to know that you are interested. To get more info about the Starter Plan, please click Here.

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When do I reply to a journalist request, am I the only one or there are more people replying to the same request?

Journalists often get many replies, which means that your comments are not exclusive.

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Do I get a discount if I pay in full?

Absolutely. Discounts are always a good way of saving money when we most need it...

How do I request a refund?

You can request a refund of a completed payment by sending our financial department an email You can request a refund up to 7 days after you've paid for your plan..

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How can I pay?

You can pay using your debit/credit card...

How do I change my payment card details?

If you need to change the card you are using to make payment for your subscription please follow these steps...

How do I change my photo?

1 - **Log into** your account using your username and password...

How do I reset / update my password?

You have to visit https://journalist.guidedpr.com/ then click on “Forgot Password” and follow the instructions we will send to your email...

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What are the benefits of being featured in the media?

Not many small business owners can get themselves noticed by the media, so if you manage to be featured, you must be doing something right...

I received an email with the subject: "GuidedPR - List of Matches". What do I do?

You will receive emails according to your choice (once a day, twice a week or three times a week)...

How do I log into my account?

On the main menu, click/tap on Log In...

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