My Token isn't working. What should I do?

If your token is not working, it is because it expired or you requested a new password and forgot about it...

How do I deactivate or delete my account?

To deactivate or delete your account, you will need to contact us...

What type of photos can I upload?

Here are some tips on what kind of photo is appropriate to upload...

I didn't receive an email confirmation, what do I do?

If you did not receive your email confirmation, you should either check your Spam folder or please Contact Us, and we will check it out for you. You should get a response from us within 24 hours.

Why was my debit or credit card declined?

There are a few reasons why your card payment may not have gone through...

I am already a customer of a paid plan. Can I register for the Starter plan?

Sure, however, being a client of a paid plan means that you will have more benefits than the Starter Plan, so we don't see any advantage in it as the benefits are not cumulative...

What are "Keywords", and why do I need to add them to my profile?

Whenever you search for something on the platform, you type **keywords** that tell the platform what to search for...

I can't find a specific keyword related to my industry. Can I add a new Keyword?

Absolutely. Just type the new keyword on the required field and the system will save it automatically...

How does the monthly payment work?

We give our customers the option to pay the total amount in 12 installments , so they have more time to work on their business and focus on what is essential at this stage: SALES...

How long does it take for me to get my first feature?

The time it takes to be featured for the first time depends on...

How do I get featured in magazines and newspapers?

We do not want to see you struggling at this stage. You can learn more about how to get featured by clicking...

How does the platform work?

It´s quite simple. You can watch this video to see how the platform works...

How do I manage my notification settings?

Sorry, at the moment we do not have this feature, yet. But we are working to improve your experience, and it will be implemented shortly...

What's a "Token"?

Token is a code used to secure your account and make sure no one can access it...