I´m having difficulties on how to reply to the journalists requests. What should I do?

We are more than happy to provide you with some guidance and help so that you will feel more confident when sending your comments to the journalists, and to help you to improve your chances of getting featured...

How do I log into my account?

On the main menu, click/tap on Log In...

How do I manage my notification settings?

Sorry, at the moment we do not have this feature, yet. But we are working to improve your experience, and it will be implemented shortly...

I can't find a specific keyword related to my industry. Can I add a new Keyword?

Absolutely. Just type the new keyword on the required field and the system will save it automatically...

I am already a customer of a paid plan. Can I register for the Starter plan?

Sure, however, being a client of a paid plan means that you will have more benefits than the Starter Plan, so we don't see any advantage in it as the benefits are not cumulative...

Where can I find the deadline in the enquiries?

Deadlines are displayed in the top paragraph of enquiry emails...

How long should I wait before responding to a request?

If you're able to provide what's needed in the brief then it's best to respond as quickly as possible...

How do I change my payment card details?

If you need to change the card you are using to make payment for your subscription please follow these steps...

How do I write my Bio?

Rafael dos Santos, the CEO and founder of GuidedPR, has developed a system to teach you how to write a winning bio...

How long does it take for me to get my first feature?

The time it takes to be featured for the first time depends on...

Why was my debit or credit card declined?

There are a few reasons why your card payment may not have gone through...

I didn't receive an email confirmation, what do I do?

If you did not receive your email confirmation, you should either check your Spam folder or please Contact Us, and we will check it out for you. You should get a response from us within 24 hours.

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