I´m having difficulties on how to reply to the journalists requests. What should I do?

We are more than happy to provide you with some guidance and help so that you will feel more confident when sending your comments to the journalists, and to help you to improve your chances of getting featured...

How do I log into my account?

On the main menu, click/tap on Log In...

How do I change my photo?

1 - **Log into** your account using your username and password...

How do I manage my notification settings?

Sorry, at the moment we do not have this feature, yet. But we are working to improve your experience, and it will be implemented shortly...

I can't find a specific keyword related to my industry. Can I add a new Keyword?

Absolutely. Just type the new keyword on the required field and the system will save it automatically...

I am already a customer of a paid plan. Can I register for the Starter plan?

Sure, however, being a client of a paid plan means that you will have more benefits than the Starter Plan, so we don't see any advantage in it as the benefits are not cumulative...

What type of photos can I upload?

Here are some tips on what kind of photo is appropriate to upload...

What are "Keywords", and why do I need to add them to my profile?

Whenever you search for something on the platform, you type **keywords** that tell the platform what to search for...

Are there benefits from replying early?

The sooner you respond, the more chance you have of getting in front of the journalist before other respondents do...

How long should I wait before responding to a request?

If you're able to provide what's needed in the brief then it's best to respond as quickly as possible...

How do I change my payment card details?

If you need to change the card you are using to make payment for your subscription please follow these steps...

How do I write my Bio?

Rafael dos Santos, the CEO and founder of GuidedPR, has developed a system to teach you how to write a winning bio...

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