Why was my debit or credit card declined?

There are a few reasons why your card payment may not have gone through.

GuidedPR's process for accepting debit and credit card payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn't go through, we suggest that you either try another card, try your transaction again later or in the last case, contact your bank.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your card.

If you do online banking, it usually takes a few minutes to link your bank account to your GuidedPR account.

Once you’ve linked your account to your bank, you can securely use it to pay for things. Merchants get paid, but they never see your bank account details. They won’t even know what funding source you use.

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