I´m having difficulties on how to reply to the journalists requests. What should I do?

We are more than happy to provide you with some guidance and help so that you will feel more confident when sending your comments to the journalists, and to help you to improve your chances of getting featured...

What type of photos can I upload?

Here are some tips on what kind of photo is appropriate to upload...

I am already a customer of a paid plan. Can I register for the Starter plan?

Sure, however, being a client of a paid plan means that you will have more benefits than the Starter Plan, so we don't see any advantage in it as the benefits are not cumulative...

I can't find a specific keyword related to my industry. Can I add a new Keyword?

Absolutely. Just type the new keyword on the required field and the system will save it automatically...

How do I manage my notification settings?

Sorry, at the moment we do not have this feature, yet. But we are working to improve your experience, and it will be implemented shortly...

Do I get a discount if I pay in full?

Absolutely. Discounts are always a good way of saving money when we most need it...

How do I request a refund?

You can request a refund of a completed payment by sending our financial department an email You can request a refund up to 7 days after you've paid for your plan..

payment refund
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How do I change my photo?

1 - **Log into** your account using your username and password...

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