How long should I wait before responding to a request?

If you're able to provide what's needed in the brief then it's best to respond as quickly as possible...

How do I manage my notification settings?

Sorry, at the moment we do not have this feature, yet. But we are working to improve your experience, and it will be implemented shortly...

Which internet browsers work the best on GuidedPR?

Our website and platforms were developed to work well in all browsers...

Not yet rated

How do I reset / update my password?

You have to visit https://journalist.guidedpr.com/ then click on “Forgot Password” and follow the instructions we will send to your email...

credentials password reset
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I am already a customer of a paid plan. Can I register for the Starter plan?

Sure, however, being a client of a paid plan means that you will have more benefits than the Starter Plan, so we don't see any advantage in it as the benefits are not cumulative...

How do I request a refund?

You can request a refund of a completed payment by sending our financial department an email You can request a refund up to 7 days after you've paid for your plan..

payment refund
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